Mohamed Jaafar

IT Systems Engineer & Smart Solutions Developer. Expert in infrastructure management, Windows servers, and cloud systems with a high focus on operational efficiency and cybersecurity.

Tools & Projects Contact Me

System Administration

Active Directory, DNS, DHCP, GPO, Windows Server 2016-2022

Virtualization & Cloud

Proxmox VE, Docker Containers (LXC), Tailscale VPN, Cloudflare

Network & Security

VLAN Segmentation, Cyber Security Audit, IP CCTV Systems

Helpdesk & Support

End-User Support, Hardware Maintenance, Office 365, OS Imaging

Professional Experience

IT Support Engineer

Nexcel Computer Solutions | 2023 - Present

Diagnosing and resolving hardware and software issues for end-users efficiently.
Managing user accounts via Microsoft 365 Admin Center and providing L1/L2 support.
Maintaining client servers and ensuring 99.9% infrastructure uptime.

Information System Administrator

AlMahaba | 2023

Providing direct technical support to staff, resolving printer, network, and OS issues.
Full oversight of Active Directory, user permissions, and DNS/DHCP management.